Website Privacy Statement, www.fnw-group.com

FNW Group Ltd respects your privacy and is committed to keeping your personal data and other information secure and confidential. This Website Privacy Statement explains the types of information we collect when you visit our website (“Website”), use our products and services, interact with us offline, apply for a job position, or when we otherwise receive information directly from you or from another party. It also explains how and why we use that information and the circumstances under which we may share it. 

This Website Privacy Statement is issued on behalf of FNW Group Ltd and its affiliated companies (“FNW Group”, “we”, “us”, or “our”, “Fleming Engineering Ltd., Fleming Doors, Fleming Steel, Fleming Coatings, BES Solutions, Limavady Roller Doors, Norwest Roofing Systems). 

Our Website may contain links to third-party websites, plug-ins, and applications. By clicking on those links or enabling such connections, you may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy policies. When you leave our Website, we encourage you to review the privacy policy of every site you visit.

The Data We Collect About You

Personal data, or personal information, means any information relating to an individual that can identify them. Common examples include a person’s name, identification number, phone number, email address, and residential address. Personal data may also include special categories such as physical, health, genetic, cultural, or social information, which are treated with extra care.

In addition to personal data collected directly from individuals or automatically via our Website, FNW Group Ltd may also receive personal data from certain third parties and public sources, including:

  • other companies within FNW Group Ltd and our affiliated entities;

  • your employer, as well as corporate customers or suppliers where you are a representative or authorised user;

  • recruitment agencies;

  • social media platforms (for example, LinkedIn);

  • publicly available databases such as the Companies Registration Office, Companies House, etc.

FNW Group Ltd provides choices regarding specific uses of personal data, especially concerning marketing and advertising. Your personal data may be used to help determine which products, services, or offers could be of interest, based on your interactions with us. Marketing communications may be sent if you have requested information, provided consent, purchased goods or services, or where legally permitted; you may opt out of such communications at any time.

The types of data collected and the reason for processing vary depending on your relationship with FNW Group Ltd. No automated decisions are made about you based on your personal data. For more information, please see the relevant section based on your relationship with us.

Information Provided Directly

FNW Group Ltd collects personal data that is provided voluntarily through our Website, such as when users complete online forms or subscribe to marketing communications. The information gathered may include:

  • Identification data (such as your name or username)

  • Contact data (including your email address, phone number, or residential address)

  • Professional data (such as your professional background, current employer, job position, or education details)

  • Other personal data that is voluntarily supplied

FNW Group Ltd does not request or require sensitive personal data. Such information is only collected if provided voluntarily, for instance, via an email or in a free-text response field.

Information Collected Automatically

Certain personal data is automatically collected during interaction with our Website. This includes technical data about your device, browsing actions, and usage patterns, such as:

  • Internet protocol (IP) address

  • Login data

  • Browser type and version

  • Time zone setting and location

  • Browser plug-in types and versions

  • Operating system and platform

  • Other technologies used to access the Website

This information is collected using cookies, server logs, and similar technologies. Details can be found in our Cookie Policy.

Purpose of Processing Personal Data

FNW Group Ltd collects and processes personal data to manage relationships effectively. Key purposes include:

  • Confirming and authenticating identity

  • Delivering website content and advertisements with relevance, and measuring effectiveness

  • Analysing website traffic and visitor behaviour

  • Making suggestions or recommendations regarding goods or services that may interest users

  • Handling queries and complaints

  • Planning, conducting, and monitoring Fleming Ltd’s business, including research and statistical analysis to improve the Website, products, and services

Legal Grounds for Processing

The legitimate bases relied on for processing personal data include:

  • Our legitimate interest in operating the business, improving the Website, products and services, brand promotion, and maintaining communication

  • Your explicit consent, when applicable